Cirrius Solutions
Managed Services Newsletter
November, 2025

Featured Content: Podcast & Blog – AI Stewardship in Salesforce Orgs

Catch our latest CirriusTalk episode on Spotify and YouTube, where we explore AI readiness, governance, trust in Salesforce environments, and feature many of our military veteran Team Members throughout the series. We’re joined by client leaders and product experts to unpack what responsible AI adoption looks like across Sales, Service, and Operations.

Want to know more? Check out our blog for what is new and exciting in the Salesforce world.

Accelerate with the Right Tools

To deliver faster outcomes, we’ve deepened tool partnerships across the ecosystem. Let’s talk how we can skill you up in these areas:

  • Gearset / Gearset Intelligence – Reliable metadata deployments with backout plans
  • Elements.cloud – Process mapping + change intelligence
  • Lucidchart / LucidAI – Visual architecture for stakeholder alignment
  • ChatGPT (OpenAI) – Dev assistance, testing scripts, metadata analysis
  • NotebookLM – Internal use for config commentary, UAT summaries, & FAQs
  • ClickUp Brain – Centralized task & doc hub for ongoing projects

Roadshow Recap: SharinPix, Slack, and Field Service

This month’s Client Enablement Roadshow features:

  • SharinPix: Real-time media tools for Field Service teams
  • Slack Integration: Push alerts, case swarming, and incident war rooms
  • Agent Assist demos: Blending AI bots with human routing

📸 Missed the session? Ask how we can curate a roadshow session with your Team

Security Spotlight: Guarding Against Social Engineering

Recent industry alerts remind us that vishing and app-based phishing are on the rise—even targeting environments like Google’s Salesforce instance this past summer.

How we help:

  • Enforcement of MFA & IP restrictions
  • App vetting and connected app monitoring
  • Security Health Check Assessments included with your contract

Planning Ahead: 2026 Retainers, Projects, & Roadmaps

We’re proactively scheduling Org Health and Stewardship Reviews. Additionally, 2026 Planning Workshops with each client. These help you:

  • Prioritize upcoming enhancements
  • Rebalance support vs project hours
  • Finalize Q1/Q2 scope & dependencies
  • What’s next in Salesforce…
  • Integration updates & support

🧭 Let’s make 2026 your most strategic year yet. Contact your Consultant to reserve your planning session.

Stewardship & Capability Check-Ins

We’ve launched a new internal framework to benchmark client orgs across three dimensions:

  1. Core Platform Health (Limits, Security, Technical Debt)
  2. Admin & Dev Capability (Governance, DevOps, Test Strategy)
  3. Strategic Fit (Roadmap Alignment, AI Readiness)

📊 Clients can receive their Capability & Stewardship Scorecard beginning this quarter. These insights are foundational for 2026 Roadmapping & Retainer Planning.

Have a topic for next month’s Newsletter? Send it our direction, let us do the deep dive, and we can pass along our findings. We are here to partner with your current SF Org, and ensure its relevant / future proof for the next wave of enhancements.