Episode 13 · Season 1
Justin Dunn: Airfield Ops to Engagement Manager – One Veteran’s Tech Career Pivot
What happens when a U.S. Air Force officer swaps flight lines for Flow Builder? In this episode of Cirrius Talk: The Military Minute, host Greg Banks sits down with Justin Dunn, Air Force veteran, nine-time Salesforce-certified pro, and Engagement Manager at Cirrius Solutions.
What happens when a U.S. Air Force officer swaps flight lines for Flow Builder? In this episode of Cirrius Talk: The Military Minute, host Greg Banks sits down with Justin Dunn — Air Force veteran, nine-time Salesforce-certified pro, and Engagement Manager at Cirrius Solutions. Justin shares how military departure unexpectedly opened the door to a thriving tech career through Salesforce Military and Hiring Our Heroes. His story is a roadmap for veterans navigating transition, blending discipline, adaptability, and heart into a new mission: customer success in the Salesforce ecosystem.
Takeaways
- Service to Salesforce — Justin’s path from Airfield Operations Officer to Engagement Manager proves military skills translate powerfully into tech.
- Trailhead Military = Liftoff — Free training and structured mentorship helped launch a second career.
- Managed Services Bootcamp — Hands-on problem solving built his technical and client-facing chops fast.
- From BA to EM — How business analysis evolved into engagement management and leadership.
- Project Management under Pressure — Lessons from briefing colonels now guide corporate communication.
- People > Process — Success at Cirrius comes from collaboration, not competition.
- Boundaries Build Longevity — Strict schedules, sleep, and structure keep consultants sustainable.
- Document Everything — Clear communication and thorough follow-up are a consultant’s best defense.
- Military Mindset Wins — Adaptability, accountability, and resilience make veterans natural fits for consulting.
Recommended Links
Justin Dunn on LinkedIn
Cirrius Solutions
ACP
Candorful
Hiring our Heroes
HOH Military Spouse Network
HOH-Amplify events for Military Spouses
Hire Heroes USA
Merivis
Apple Podcasts
Spotify
Youtube
iHeartRadio
Castbox
Goodpods
Cirrius Blog
Greg Banks on LinkedIn
Jason Fowler Music
Contact us at Cirriustalk@cirriussolutions.com
We cover
- Salesforce Consulting
- Military to Civilian Transition
- Salesforce Military
- Hiring Our Heroes
- Veterans in Tech
Justin Dunn
Airfield Ops to Engagement Manager
Related episodes
The Military MinuteNick Stump: A Veteran’s Path Into High Tech ConsultingNick Stump
The Military MinuteMunta Montgomery: How a Reservist Built a Tech Career Between DeploymentsMunta Montgomery
The Military MinuteJason Pomeroy – VeteranJason Pomeroy, Veteran
Salesforce at ScaleWill Saleh – From Starbucks Barista to Salesforce Solution ArchitectWill Saleh
Agentic AIFrom Clicks to Code: How AI Is Redefining Salesforce DevelopmentSee careers at Cirrius
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