Episode 76 · Season 1
Priscilla Román – From ESL Teacher to Lead Solution Engineer
Remote duty stations, four deployments, a school system that could not always use your certification, and a resume that reads like a map of the world: that is the starting point for a lot of military spouses looking at a Salesforce career. Priscilla Román, Lead Solution Engineer at Salesforce, sits down with Greg Banks on Cirrius Talk: Salesforce at Scale to show how she turned 26 years of Army life into a technical career serving federal defense customers, and how the Salesforce Military community carried her there.
What you’ll learn:
- How a Family Readiness Group, a housing council, and an ESOL classroom become STAR-format resume entries that a hiring manager can read
- What a lead solution engineer actually does for federal defense customers, from discovery to demo to the technical win
- Why Priscilla says agentic engineering made her a sharper solution engineer instead of replacing her: don’t be scared of it, embrace it because it makes you stronger
Who it’s for:
Military spouses and veterans weighing a Salesforce career, admins and consultants who want to understand how Salesforce solution engineers work with partners, and anyone with a non-traditional resume trying to translate it into tech.
Guest + credibility:
Priscilla Román is a Lead Solution Engineer at Salesforce supporting global public sector, specifically federal defense customers, and serves as VetForce DMV hub president. She is an Army spouse of 26 years, a former DoDEA ESOL teacher across 12 years of on-and-off service, and holds Salesforce, Slack, and Anthropic certifications on top of scrum master, Google PM, and Lean Six Sigma Yellow Belt credentials.
Primary CTA:
If you are building a Salesforce career from a resume that does not fit the template, share this episode with someone who needs to hear that no on-ramp into this ecosystem looks the same.
Recommended Links & Resources:
Military Trailblazer Office Hours
Bill Kuehler (Host of MTOH) on LinkedIn
Greg Banks on LinkedIn
Jason Fowler Music
Cirrius Solutions
Salesforce at Scale Episodes
Any Questions: Reach out to us at CirriusTalk@cirriussolutions.com
We cover
- Overcoming Challenges in Military Life
- Background and Early Life
- Navigating Military Spouse Life
- Career Pivots and Reinvention
- Embracing AI and Technology
- The Role of a Lead Solution Engineer
Chapters
- 0:00Introduction to Priscilla Ramon
- 0:25Overcoming Challenges in Military Life
- 0:35Introduction to Priscilla Román
- 1:57Background and Early Life
- 4:51Navigating Military Spouse Life
- 7:39Career Pivots and Reinvention
- 10:46Embracing AI and Technology
- 16:53The Role of a Lead Solution Engineer
- 21:40Future Ready: Adapting to Change
- 23:40The Power of Community and Access
- 24:01The Salesforce Community Experience
- 26:10Building Connections in the Salesforce Ecosystem
- 31:00Navigating Career Gaps and Transferable Skills
- 35:18The Importance of Networking and Community Support
- 40:09Finding Purpose in Your Work and Community
- 46:25Embracing AI in Solution Engineering
- 47:13The Power of Community and Support
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