Episode 79 · Season 1
Lisa Malmanger – From Army Sergeant to Salesforce Solution Architect
Every Salesforce org carries technical debt, and most teams only notice it when a release slips or the dev team gets nervous about hitting deploy. Lisa Malmanger, senior principal consultant at Enabled Analytics and a 10-year U.S. Army veteran, joins Greg Banks on Cirrius Talk: Salesforce at Scale to turn military planning discipline into a practical playbook for inherited orgs, stakeholder decisions, and paying debt down one sprint at a time.
What you’ll learn:
- How to log technical debt as you work, review it with the client, and fold cleanup into every sprint instead of waiting for a stop-the-presses project that never gets funded
- Why you read commander’s intent before critiquing an org you did not build. There might be a perfectly good reason why they went with Apex and not a flow at the time.
- How to translate debt into cost, timeline, and risk so leadership gives it a line in the budget
Who it’s for:
Salesforce admins, architects, and consultants who inherit orgs they did not build, and delivery leads who need the business to take technical debt seriously.
Guest + credibility:
Lisa Malmanger is a senior principal consultant at Enabled Analytics who has been building on Salesforce since 2011, holds certifications including System Architect, AI Specialist, and Data Cloud, and spent nearly four years as a senior solution architect at Booz Allen Hamilton guiding government enterprise clients. She served 10 years in the U.S. Army, deployed to Bosnia, separated as a sergeant, and later rolled out CRM to more than 3,000 users at Fort Knox as an Army civilian IT specialist.
Primary CTA:
Listen now, then connect with Lisa on LinkedIn and tell her which piece of technical debt you are tackling first.
Recommended Links & Resources:
Related episode: Tackling Technical Debt Before It Tackles You
Related episode: From Accidental Admin to Salesforce Evangelist with Mike Gerholdt
Related episode: Priscilla Román, How an ESL Teacher Became a Lead Solution Engineer
Greg Banks on LinkedIn
Jason Fowler Music
Cirrius Solutions
Salesforce at Scale Episodes
Any Questions: Reach out to us at CirriusTalk@cirriussolutions.com
We cover
- Transitioning from Military to Civilian Life
- Early Days in Salesforce and Learning Curve
- Planning for Chaos in Salesforce Implementations
- Understanding Requirements and Stakeholder Communication
- Navigating Existing Salesforce Environments
- Consulting Beyond Assigned Work and Client Relationships
Chapters
- 0:00Introduction to Technical Debt and Planning
- 0:35Introduction to Lisa Malmanger and Her Journey
- 2:56Transitioning from Military to Civilian Life
- 5:35Early Days in Salesforce and Learning Curve
- 8:07Planning for Chaos in Salesforce Implementations
- 9:39Understanding Requirements and Stakeholder Communication
- 11:08Navigating Existing Salesforce Environments
- 13:35Consulting Beyond Assigned Work and Client Relationships
- 19:05Navigating Technical Debt in Client Projects
- 24:01Understanding the Cost of Technical Debt
- 27:01Decision Authority in Salesforce Projects
- 29:47The Importance of Honesty in Consulting
- 31:12Building a Salesforce Career
- 33:50The Power of Community Engagement
- 38:08Building Trust Through Transparency
Lisa Malmanger
Enabled Analytics
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