What you’ll learn:

• Why Agentforce is different from a chat window: deterministic answers built on the data and permissions already in your org, and a rough rule of thumb of about 10 cents per agent action to budget against
• What “on by default” with the Winter ’27 release does and does not mean, and why enabled is not the same as deployed or billed
• The habits that move an agent from deployed to adopted, starting with one measurable use case, clean data, and an agent contract that turns instructions into enforced guardrails

Who it’s for:

Salesforce admins, architects, and IT leaders who have been waiting for the Agentforce dust to settle, and business stakeholders who need a clear answer on cost before they say yes to a pilot.

Guest + credibility:

Mike Patchen is the Agentforce FDE Lead at Cirrius Solutions, with roughly 10 years in the Salesforce ecosystem and several years at Cirrius. He leads agent engagements with clients today, from use-case discovery through go-live and the monitoring that follows, and holds the team to his own standard: go live is just a milestone, adoption is the goal.

Primary CTA:

Pick one use case, decide how you will measure it, and then reach out to Cirrius Solutions to walk through the rest.

Recommended Links & Resources:

Mike Patchen on LinkedIn
Greg Banks on LinkedIn
Jason Fowler Music
Cirrius Solutions
Salesforce at Scale Episodes

Any Questions: Reach out to us at CirriusTalk@cirriussolutions.com