Unlock the Power of Salesforce Agentforce to Revolutionize Your Business
What is Salesforce Agentforce?
Salesforce Agentforce is the ultimate platform for to modernize your business. Built within the powerful Salesforce ecosystem, it allows you to streamline lead management and service inquiries, enhance client relationships, and boost sales through an intuitive, AI-driven solution. This workshop is designed to help you discover how Salesforce Agentforce can transform your business and deliver long-term value.
How Salesforce Agentforce Drives Value for Your Business
Agentforce integrates seamlessly with Salesforce, offering unparalleled flexibility to sales reps and service agents.
It helps businesses by:
- Enhancing customer service through 360-degree views of client profiles
- Streamlining policy management, quotes, and renewals
- Improved lead scoring and opportunity prediction—including real-time product recommendations
- Automating routine tasks, allowing agents to focus on growing customer relationships
- Enabling data-driven decisions with advanced analytics and AI tools
- Driving service efficiency by suggesting relevant knowledge base articles to agents
Key Benefits of Agentforce on the Salesforce Platform
- Tailored for any Business: Fully customized workflows and solutions for your business.
- Scalable and Flexible: Easily adaptable to the unique needs of agencies of any size.
- AI-Driven Insights: Leverage predictive analytics to forecast customer needs, streamline operations, and optimize sales.
- End-to-End Customer Journey Management: Manage the entire customer lifecycle, from lead generation to claims, within a single platform.
- Integration with Salesforce Ecosystem: Seamlessly integrates with other Salesforce products and third-party applications.
Complimentary Salesforce Agentforce Workshop
Overview of Einstein Agentforce on the Einstein 1 Platform:
Learn about the next evolution in the Agentforce platform—Einstein Agentforce, powered by the Einstein 1 platform. This intelligent solution uses cutting-edge AI and machine learning to deliver predictive insights, automation, and enhanced decision-making. Einstein Agentforce enables agents to anticipate client needs, personalize customer experiences, and significantly reduce manual workload.
Real-world User Cases: How AI is Driving Value for Our Customers:
See how real businesses are leveraging AI-driven Agentforce tools to revolutionize their operations. We’ll explore real-world use cases from leading businesses that have increased sales, improved client retention, lower support costs, and boosted revenue by adopting AI into their workflows.
Overview of the Salesforce AI Einstein Tools
We’ll dive into the suite of AI-powered Salesforce Einstein tools, including:
- Agentforce SDRs autonomously answer product questions, handle objects, and book meetings for sales reps
- Sales Coach Agent to help reps practice pitching, handling objections, and negotiation
- Agentforce Service Agents engage customers autonomously across all service channels
- Einstein Bots for automated customer service.
- Agent Builder to automate routine tasks to spend more time building customer relationships
- Personal Shopper Agent to help shoppers find products and make purchases faster
Take the Next Step with our Salesforce Agentforce Workshop
One of the most important steps in adopting new technology is understanding the financial impact.
Our experts will guide you through:
- Understand Salesforce AI Tools and how to maximize your internal data sources to drive business value.
- Discuss Pricing and create a detailed budget for adopting Salesforce Agentforce.
- Calculating ROI based on expected efficiency gains, increased customer retention, and enhanced sales opportunities.
- Build a Business Case to present to stakeholders, ensuring buy-in and approval for investment in AI-powered solutions.
- Build Your AI Roadmap that will drive ROI and unlock the potential of your business.