Data Cloud Is Your AI Agents’ Long-Term Memory
Agentforce Data Cloud, explained: how Data 360 gives AI agents long-term memory, with a reference architecture and a field service use case.
Jev AI Model: Why Your AI Agents Need System 1 and System 2 Thinking
The Jev AI model is System 1 for AI agents: fast, cheap, typed decisions. Here is how to pair it with Claude and Agentforce as System 2.
Dreamforce 2026 Announcements: Claudeforce Was the Opening Move
The biggest Dreamforce 2026 announcements, from AIforce and Koa to seven named agents, and what your team should do in the next 90 days.
Nine Agentforce Use Cases, Sorted: What Belongs on the Platform and What Does Not
Nine real Agentforce use cases run through a five-question routing test. See which belong in Agentforce, which need a custom agent, and where to start.
Claudeforce Is New. Running Salesforce Through Claude Is Not.
Claudeforce puts Salesforce inside Claude. We have run this architecture in production for months. Here is what to do before the September open beta.
Cirrius Solutions Named 2027 Salesforce Partner of the Year for Customer Value
Cirrius Solutions is a 2027 Salesforce Partner of the Year Award winner for Customer Value, recognized for measurable customer outcomes on Salesforce.
Agentforce vs Custom AI Agent: Everyone Draws the Line Wrong
Agentforce vs custom AI agent is not a reach question. Both go outside Salesforce. Here is the real line, and why most companies need both.
Your Agentforce Agents Just Became Code: Inside the New Agentforce Builder
Salesforce moved Agentforce to a new builder. Here is how to upgrade your agents from the Legacy Builder to the new Agentforce Builder, the smart way.
The Right Tool for the Job: A CEO’s Framework for Workflow, AI Agents, and Humans
A CEO's Guide for Workflow, AI Agents, and Humans In today's business landscape, AI isn't just a buzzword; it's a fundamental operational tool. But with this new power comes a critical question leaders must own: how do you strategically decide when to use workflow automation, when to deploy an AI agent, and when to [...]
Navigating Salesforce Agentforce: Structure and Key Capabilities
What is Salesforce Agentforce? You’ve heard the term all over the place, and everyone’s telling you to look into AI. In fact, by 2025 over 75% of businesses are anticipated to leverage Generative AI in some way. So how do you take advantage? Agentforce is Salesforce’s new hybrid autonomous agent application that is intended to [...]