Virtually every company that has implemented or is planning on implementing Salesforce will need technical support at some point. The Salesforce virtual assistant is built on the premise that the Salesforce tech support can be done remotely and managed easily. The software solutions from Salesforce have repeatedly changed how businesses handle customer management, including customer [...]
Finding The Right Fit For Your Salesforce Partner Is Key To Your Success.
Industries requiring strict compliance regulations can now use Salesforce Shield to help secure their data within Salesforce. Although Salesforce offers endless possibilities with its customizable multi-tenant environment, for financial services and healthcare industries it can be a daunting task securing data to meet compliance requirements. Whether you're an administrator responsible for managing HIPAA compliance for [...]
Salesforce lightning is all the buzz right now and we have been inundated with Salesforce Lightning Rollout questions. This interface has greatly improved the user experience and allows for more customization of the sales process. Now anyone can quickly and easily build apps that run on any device, all without writing a single line of [...]
We’ve been assisting customers of all sizes around the world since 2009. Our team has worked with reputable brands like Thomson Reuters and Edelman as well as smaller, specialized companies. Our clients have long recognized us for our exceptional service and well-focused solutions. We’ve also been recognized by Clutch.com, a B2B ratings and reviews company [...]
We’ve helped a lot of small businesses start their email marketing programs with Salesforce Marketing Cloud. In today's market, it is critical that you are able to not only reach your customers where they listen best but also to personalize the message to drive results. There are multiple channels to listen and engage with customers [...]
What did you learn from your Salesforce Implementation? Many of our clients engage us after a failed implementation that was implemented with little or no consideration given to how sales reps will use the system or how it could be configured to deliver the kind of value that would encourage end users to get excited. [...]
Choosing the best Salesforce consultant for your Salesforce implementation may not be as straightforward as you think. In my opinion, experience really does matter! We have lots of customers that reach out to us because other firms were not able to complete the mission. Customers are sold by a senior Salesforce consultant only to get [...]