Your Agentforce Agents Just Became Code: Inside the New Agentforce Builder
Salesforce moved Agentforce to a new builder. Here is how to upgrade your agents from the Legacy Builder to the new Agentforce Builder, the smart way.
When You’re 90% Done, You’re Halfway There
Why we moved 60% of project effort into discovery, how Claude Code and Codex made it economic, and what it means for Salesforce buyers.
Generic AI Doesn’t Fix Field Service. Purpose-Built AI Does.
Why Field Service Needs Different AI Than the Back Office Two people are facing AI at work today. One is a marketing manager at a desk in a corporate office. The other is a service technician on a customer rooftop with a refrigerant line that just iced over. Both can pull up ChatGPT on [...]
From AI Consumer to AI Operator: How We Cut Our AI Spend Nearly 90% (And How You Can, Too)
Cirrius cut its monthly internal LLM API spend across our production agentic systems by nearly 90 percent since Q4 2025. We measured that against a baseline of running every workload through Anthropic frontier APIs. The savings are real, and they came from treating tokens like a scarce resource instead of a flat-rate utility. On [...]
The Company World Model Comes Before The Agent
I have been listening to all the talk about AI and how companies should be organized. The layoffs at the big tech companies. The think pieces about the end of middle management. The vendor pitches claiming a copilot will transform your business by next quarter. After twenty years of building enterprise systems, I want [...]
Your Company Doesn’t Need More SOPs. It Needs Skills.
The Scenario. You have a 47-page standard operating procedures document sitting in a shared drive somewhere. Last updated eight months ago. Half your team hasn't read it. The other half read it once and forgot it. Now imagine that same process knowledge living inside an AI agent that every employee on your team uses [...]
We Run 50+ AI Agents Internally. Here’s What We Learned.
You've probably seen the pitch decks. AI agents that automate everything, cut costs by 40%, and basically run your business while you're on the golf course. Sounds amazing on a slide. Even better after the second glass of wine at the vendor dinner. Here's what most consultancies won't tell you: they haven't actually built [...]
Build, Buy, or Borrow AI Agents? Why Building Wins Long-Term
You just sat through another vendor demo. Slick interface, impressive numbers, a chatbot that handled three canned scenarios without breaking a sweat. The rep slides over a per-seat price sheet and says, "You could be live in two weeks." Sounds great. But here's the question nobody in the room is asking: what do you [...]
Why Your AI Agent Needs a Team, Not a Promotion
You got your first AI agent working. It answers customer questions, pulls CRM data, maybe even drafts a follow-up email. It's useful. It's saving time. So naturally, your next move is to make it smarter. Give it more tools. Expand its scope. Promote it from intern to VP. That instinct is wrong. And it's costing [...]
Why 2026 Is the Year Enterprise AI Agents Get Real
From Pilots to Production: Why 2026 Is the Year Enterprise AI Agents Get Real Your competitors aren't asking "if" they should deploy AI agents. They're asking "how fast". After a year of experimentation, proof-of-concept demos, and cautious pilots, the enterprise AI landscape is shifting decisively. The tools have matured. The data architectures are in [...]