Developers who write Salesforce Apex logic understand the importance of Salesforce Test Coverage. Without Test Coverage, deploying to production is not possible. The average Salesforce Test Coverage across all classes needs to be at least 75%. In fact some development teams are so focused on testing they actually use a process called Test driven development. [...]
Pardot is a powerful marketing platform which includes 4 advanced Automation tools. Although each of these Pardot Automation tools deserves its own blog post, today we're going to introduce the 4 tools and learn about how to select the right one. Main Pardot Automation Tools Here are the 4 Automation Tools available for use with Prospects. Automation [...]
Although Named Credentials were introduced a few releases ago, I recently discovered their usefulness. Named Credentials allow you to define the key details for the authentication of an endpoint. What's really interesting about Named Credentials is that if you use it when making a callout, Salesforce will manage the authentication for that callout. The full [...]
The use of an Email Relay inside of Salesforce can solve a lot of issues. If you're not familiar with Email Relay servers, it's a simple concept. Using an Email Relay allows you to channel all email traffic sent from a system (Salesforce in our case) out through one point. You might be wondering why [...]
Salesforce will stop supporting the TLS 1.0 encryption protocol, world-wide on all instances, starting March 4, 2017. This change is easy to miss or ignore, however it’s impact will not be. Once Salesforce TLS 1.0 is disabled, mechanisms using this encryption will literally stop working unless you’ve done your due diligence. What is TLS? [...]
Industries requiring strict compliance regulations can now use Salesforce Shield to help secure their data within Salesforce. Although Salesforce offers endless possibilities with its customizable multi-tenant environment, for financial services and healthcare industries it can be a daunting task securing data to meet compliance requirements. Whether you're an administrator responsible for managing HIPAA compliance for [...]
Salesforce lightning is all the buzz right now and we have been inundated with Salesforce Lightning Rollout questions. This interface has greatly improved the user experience and allows for more customization of the sales process. Now anyone can quickly and easily build apps that run on any device, all without writing a single line of [...]
There are several considerations that should be considered for a Salesforce to Oracle integration. The project I am currently working on requires customer service agents to be on both Oracle and Salesforce concurrently. This requires the use of a real-time approach to ensure that all information is immediately available to all agents throughout the organization. [...]
There are a number of new Salesforce Service enhancements that we really like in the Spring 14 release. These will add much needed flexibility and customization to make the end user support experience much better. Below are just a few of our favorite features. See the Spring 14 release note for all new enhancements. 1. Knowledge [...]
One question we commonly get from our clients using Salesforce.com is “how much testing is needed for our data migration effort”. This can be different in every situation and is dependent on several factors. Compliance, industry regulations, number of users and business risk play a significant role in determining the amount of testing needed for [...]